I Just Want to Talk to a REAL person!

Does anyone besides me greatly dislike the phone services which most companies have---where you have to press a chain of numbers and guess which category your question may fall under? Well, several weeks ago, we had a "situation" whereby my cell phone was lost (probably in the bushes or the creek at Hersheypark, is my guess, from what my son said, and with him trying to figure out the possible trajectory---he's really into physics). So I called AT&T. I have a go-phone, so this is a bit more complicated than the contract phones. None of their answering machine categories fit my problem or question, and "went around in circles" on their phone tree several times. I was getting exasperated, and finally said to the automated voice, "I JUST WANT TO TALK TO A REAL PERSON!!!!" To my surprise, the automated voice then said, "Okay! I'll connect you with a customer service representative." Wow! I think I'll have to try that more often!